Our origins trace back to Woodland Hills, California, to a tiny 700-square-foot office with a staff of four conducting leased equipment inspections throughout five Western US states. Fast forward through a move to the Pacific Northwest and a 2014 acquisition by Bureau Veritas, today Quiktrak is positioned as a leading provider of risk management services and technology for the global financial community. Quiktrak remains at the forefront of technology to show why we are the leaders in this industry. We have successfully expanded our global presence and today we provide field services in 5 countries, and our Revoquest™ technology is licensed in 28 countries and available in 18 languages.
While technology has been Quiktrak’s greatest investment, our people are our greatest asset. The internal culture is energetic, fun, and productive – we feel this makes
Quiktrak one of the best places to work. We often hear from visitors that there is definitely a “vibe” in the air. Our teams fully embrace our service philosophy and strive to provide an outstanding Quiktrak Experience. We focus on empowering our teams with knowledge of how their individual contributions directly fuel and drive our strategic corporate goals.
At Quiktrak, we feel it’s important to be good stewards of our communities and environment. A deep devotion to this cause is supported by an in-house community service group – Helping Hands. Visit our Community Page to learn more about our projects.
With several asset verification companies to choose from in our industry, the compelling distinction often comes down to the details. What do you truly value in a risk management partner? You will find that the details of Quiktrak’s services set us apart.
We work closely with our clients from the very start to help make them more successful. We find in our business that every customer has a different way of approaching things. At Quiktrak we listen closely to our clients’ needs and goals, and we strive to create solutions/products as necessary. We also work to build a relationship with our customers so that we can help them reach their future goals.
Never resting on our laurels, we are constantly pushing the envelope with our technology. Our in-house senior DBA and .NET developers and support personnel are continually updating, upgrading, and moving our IT systems forward. Our system is also very flexible in nature. We do not try to fit our clients into our system; rather we work to shape our system to fit our clients. The Revoquest™ System is one of the industry’s most highly regarded collateral management systems.
Our tenured team, with an average of over six years of experience, has a keen understanding of the processes of mitigating risk for the various industries we serve. This ensures that you are working with people who understand your needs and requirements before, while, and after our services are utilized.
As a result of our executive and midlevel management’s extensive industry experience, over the years we have developed systems, procedures, and reports to assist our clients in mitigating their risk management exposure.
With this heavy investment in field technology, our inspectors are arguably the most technologically advanced in the industry. The result: increased efficiencies for our inspector network and faster, more accurate reporting from the field.
We take quality assurance very seriously at Quiktrak. We have people dedicated to and focused solely on job/audit quality. Some clients have found our rigorous post-inspection process and business rule logic so thorough that they have asked Quiktrak to support their own backroom operations.
We go the extra mile by staying in close communication with our clients, ensuring satisfaction from all aspects of our process. Our clients often comment on how knowledgeable and responsive our staff is to their needs. Because we are a service business, we consider customer care one of the highest priorities at Quiktrak.
FIELD NETWORK & MANAGEMENT
One of the greatest strengths at Quiktrak is our professional and experienced inspectors in the field. Because we are an extension of our client’s brand when we are on a job/audit, we take our responsibility of deploying the most qualified field personnel very seriously.
Our inspector network is currently equipped with the latest mobile technology to assist in performing inspections and audits in the field. Utilizing the latest in mobile technology, in conjunction with our proprietary risk management software, Revoquest™ , inspectors can remotely upload their inspection and audit results from the field, enabling our clients as close to “real-time” audit results as possible.
Inspections are regularly reviewed for accuracy and quality assurance. In addition, Quiktrak maintains strict rotation practices for floor plan auditing to ensure that the same auditors are not continually auditing the same dealerships repetitively. Because of our high standards, Quiktrak has a “zero tolerance” policy for any knowingly misreported information from the field
Quiktrak has over 800 “Quiktrak Certified” inspector/auditors throughout the United States, Canada, the United Kingdom, Ireland and Australia. Each inspector is required to meet and uphold our high standards in the field.
Quiktrak seeks only the most experienced and professional inspectors to perform field work. On average inspectors have 5-10 years of prior inspection work and/or experience in related fields. Prior to conducting a job for Quiktrak, our inspectors must pass a background check and be certified (as described below) for each type of job they are assigned. They are required to maintain professional demeanor and typically wear Quiktrak branded attire when performing inspections on behalf of Quiktrak..
Before serving as your “eyes and ears” in the field, inspectors must complete and pass a procedure overview certifying competency in conducting a specific inspection or audit type. The overview process ensures the inspector is familiar with industry standards and practices, is educated on our clients’ procedures and the completion of report forms, and has an understanding of situations that can arise in the field. Finally each inspector must pass a certification test prior to completing each type of service in the field.